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Our IT Support has been simplified.
We're here to help, for all IT related questions, concerns or technical issues please send an email to;
Once you have sent an email to the above address a ticket will automatically be created within the IT Support helpdesk system. You will receive a confirmation email containing the case details, you can reply to this email to add additional information if required. Please keep an eye on your emails as the IT Support Team may send updates and ask questions regarding your case. Once your case is submitted, the IT Support Team will review the case and it will be assigned a priority level and group which is based on a number of factors.
For more information on how we deal with cases, please see the Case Prioritisation Categories section below.
Want to check the status of a case?
You can check the status of your cases by logging into the customer helpdesk portal using the link below.
When you are prompted to login, simply select the Continue with Google button.
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